Reduce Employee Turnover at Scale: Inside CMS’s 27% Improvement
Oct 23, 2025 1:00 PM
Community Medical Services (CMS) reduced employee turnover by 27% across their workforce. From addressing burnout before it starts to surfacing leading turnover indicators through engagement surveys, we’ll provide examples you can use.
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Join us for a conversation with Stacie Baird, Chief People Officer at Community Medical Services, as we explore how her team tackled high turnover in a high-burnout environment, and came out with a 27% improvement.
From vicarious trauma and middle-manager burnout to engagement surveys and strategic turnover reduction, this is a must-watch for HR teams looking to make business impact and use data to make strategic decisions.
In this webinar, we’ll cover:
- How CMS recognizes and addresses burnout before it happens, including a list of the symptoms HR leaders should be watching for
- What “good” engagement data looks like, and how to use it to uncover burnout and turnover risks
- How CMS created a data-driven turnover improvement plan that led to a 27% decrease in nurse attrition
- Real-world lessons from pulse surveys, role-specific analytics, and workforce-level dashboards
- Tactical takeaways on using the Good Jobs Score, crafting burnout pulse questions, and aligning engagement data to executive priorities
Our speakers
Stacie
Baird
Chief People Officer
Logan
Rivenes
Demand Generation Manager